Royal Send Off results announced.

Check to see if you have made it to the Top 50!!

For those of you who haven't, do not be disheartened, we will be giving your 'Gift of Motivation' to your favourite player anyway and will convey your best wishes to them for sure.

All those of you who have won, be sure to bring your present to the event and check your email for further details.

Congratulations!!

We know that this is coming a late but we are repairing the damage and clearing out the air about the rules on this contest.

As Nidhi said in her blog-post, we've identified what we did fundamentally wrong and here is how we are going about correcting it now.

Here goes. Revised Rules:
1. The winners of the Discover Durban with RCB contest will be selected on the basis of recommendations from 'Genuine Old fans on the site' and not new fans who sign up on the site only to vote. We are doing this because we want to know how much fans enjoyed what you did on the site.
2. New fans recommendations automatically do not count in this process as they do not know about when the content was posted or enjoyed or participated in it and therefore cannot comment.
3. Only fans who have been available at the club to view content posted by fans during 1st March 2010 - 24th August 2010 will be eligible to vote - i.e. only those recommendations will be counted. We will be checking the recommendations that come in to see when these fans have signed up and if they are new fans/old fans on the site.
4. The Community Managers will be monitoring the entire process as we know the success of the activities conducted and the effort that has gone into putting it together too. We want to ensure that loyal, active, fanatic fans win.

In the comments section if you need any further clarifications on the rules.

Best Wishes,
Community Manager
Natasha@RCB

I spent a good part of yesterday sitting alone wondering, why are fans people STILL upset? And then it struck me.

"Discover Durban with RCB" - two fundamental issues. (1) We allowed people to "disagree" and it brought out the dark side of the community. (2) We did a good job making sure who applied, but we didn't think far enough to who can vote.

We never intended this to be a VOTE-FOR-ME contest. We didn't give you the tools to vote (usually we allow you to import all of your contacts and send them an email). We didn't do this for the Royal Send Off either - fans didn't have links to their apps and couldn't specifically ask for votes. We don't want a community of people who never come back, we want a community of passionate RCB Fans. (see point #2 below).

Solutions
(1)You'll notice as of yesterday morning, we have disabled "Disagree" and have hidden all the comments.

(2)A more detailed blogpost is coming up which outlines the "new and refreshed" criteria to win. Because, we HAVE noticed those messages going out saying: "simply clicked on Facebook Connect, it's so easy, and give me a vote".

One more note
I understand a lot of you had reservations and had noticed these 2 problems before the community managers did. You have access to our email addresses - .(JavaScript must be enabled to view this email address) and .(JavaScript must be enabled to view this email address) - *some* of you have access to our phones & social networks. I prefer you contact us on our RCB email addresses, but if things get bad, by all means let us know! Not in the Fan Club, not in the discussion forum, but somewhere you know we will reply ASAP. Please email us about any other problems you think are severe enough to highlight.

Any complaints about bugs / pages not working / forgotten passwords should NOT go to us, but to .(JavaScript must be enabled to view this email address) - this will ensure a quicker reply.

Today is the 1st of September and as per schedule Royal Send Off voting closes today.

Today we are getting together a list of the best 'Gifts of Motivation' and we will declare the Top 50 tomorrow.

So keep your fingers crossed and wait till the results are announced to know if you make to the Top 50 who will get a chance to spend an evening with the RCB Team.

All the Best!