Help us help you, feedback please.
A lot of negative air seems to be coming this way. We've heard you on some, and here are some responses. In addition, I'd like to open up a forum for healthy discussion here.
there's no cricket in the community management blog this is by intention. for cricketing info, pls click on NEWS and browse through the FAN CLUB. This blog is where you'll find updates on Fan Activities
what has been done since Fan Summit?? New website design is coming up using some of Sachin's pointers. New loyalty program is possible following a tier system based on Vinayak's proposal. Meetups are being organized by City Ambassadors across the country. Social Media - I believe the team working on this had exams and thus were taking things slowly.
too many contests! too little cricket!! We've heard you, post our current line up of campaigns, we'll be focusing heavily on the sport - discussion, trivia, possibly 'play cricket' meetups
stop the vote-for-me-spam-contests Okay. You'll notice a slight change in the current campaign, the Royal Send Off, that is taking place. We're trying to steer away from "VOTE FOR ME" contests and turn them into "this community actively chooses..." type of selection. Won't be easy the first time, but do work with us.
there's too many people in Bangalore that haven't heard of this website Well, we can't do vote-for-me contests anymore... that & the Member Get Member program were terrific for spreading word about the site. But quite some fans disliked both contests (despite freebies) since it resulted in "NOT-PASSIONATE" fans. so if you find there' not many people in Bangalore who've heard of this Fan Club, tell them. If each of us 90K fans tells one person, we've doubled the fan club.
RCB isn't doing enough for us We're trying to understand this sentiment. Perhaps we spend too much time thinking "oh we're doing more than other clubs" and we missed on what we weren't doing. Okay, we'll do more. But we need YOUR support. YOU do more with us. If we want to achieve the size of a MAN U FAN CLUB, the fans need to be just as active! Apart from Sponsorships which take time to process, do let us know what RCB can do, and what you're willing to do to take the Fan Club to the next level.
Please share your grievances in a CONSTRUCTIVE manner so we know where to improve
They, along with the fab members of the Fan Advisory Board, plot new schemes to engage with fans and trouble shoot their problems.
Feel free to write to them on email@example.com.