Fanatic Fans Updates
 
The problems of MGM
nidhi at rcb , 19 Mar 2010
48 Comments

We know it's a problem. We plan to work on it next week to fix the problem. Would really appreciate a list of all problems. Pls don't make them specific to you, since we know a LOT of people are facing them. Please trust we will work out best to fix them.

Some common problems:

when your friends registered, they didn't use the link provided in the email and you didn't get the points for the same.
you live abroad and your friends didn't get the SMSes

Please continue the list.

and we'll work to a solution together.

best,
RCB Support Team
48 Comments
Post a comment
Notify me of follow-up comments?
Latest comments
i am having mant members in the mgm list ,i didnt even invite them now what to do
chaithanya on 13 Apr 2011, 06:27 PM
@nidhi:none of my frens got verification message u said i need 2 click on redeem option bt ver is tat in the website i tried contacting u pls help
veerapursandesh on 17 Apr 2010, 08:25 AM
my friend gave their landline number, so how will you SMS and confirm?
victoryonly2rcb on 02 Apr 2010, 02:16 PM
i reach the 25 member , but still now i didnt received call from ur side 72hr gone
indrajit05 on 02 Apr 2010, 10:32 AM
@rishi3916: They will sell the IPL tickets and jerseys and merchandise or give it to their closest friends or relatives....
RCBlrRocks on 02 Apr 2010, 08:28 AM
and using sweet words wont help any more... we have used soo much of time to recruit new members... and now only 23 days left and der is no one who has received any thing.... and i think they'll be giving the match tickets for the next years ipl... if at all they give!!!
rishi3916 on 02 Apr 2010, 08:05 AM
Guys lets wait for 2 more days and see... if its not yet solved we can file a complaint as well for FALSE CLAIMS made to us... u can also drop in ur complaints at http://www.consumercomplaints.in/
rishi3916 on 02 Apr 2010, 07:59 AM
Great people are finally speaking on this thread.... they deserve harsh words come on guys...
@nidhi: Do u want to talk personally and ask everybody's problem?!? @mahesh-sharma: Mr. Savior where are u?? answers people on behalf of the admin
RCBlrRocks on 02 Apr 2010, 07:05 AM
@nidhi: we want the solution for this.. no one is recieving any sms while registration means it wil be a very difficult for us to recuit more members to this site.. and the people who have already done with ther 25 plus members..who have never got any sms how to verify .. pls find a solution soon... if u people cant solve this solution soon. i dont understnd how to clain the prize of watching IPL with puneet and ramya :O else tell us that this is just a fake.. we will stop recruiting people... please act soon. only 23 more days to end this IPL 2010.. whn we will do sms verfication whn we wont get sms please act fast... Dont cheat RCB fans...

@Dr. Vijay Mallya....: i think only u can solve the problem .... please put a new team to this site. who can solve this ... we want full proffesionals for this site to react faster ...
Sharad-Dsouza on 02 Apr 2010, 01:11 AM
@karol : well said dude :)
Sharad-Dsouza on 02 Apr 2010, 12:32 AM
i finished recruiting 25 members,neithier nor any f ma friends recived any sms for verification,,,what are the cocnerned people doing???
is this mgm program fake
sheffin on 01 Apr 2010, 10:07 PM
Royal Challengers Bangalore has 32,212 Fans and RCB cant afford to get best Technical analyst and web designer for this site.. I dont know what these people are doing the one who are maintaining this site.. just spoiling the name of RCB and RCB site.. i dont knw wt they are doing with the money given to them to maintainance of this site...there are not much members in thier team.. and now they are trying to hire the fans for freee.... but cant afford to give us wat we have struggled for.. i think this is just a fake.. we are not getting any sms verfication and they are telling sms verification is must for the winning a prize.. just they are trying to save the money or they are eating all the money without given aways prizes and selling the prizes for money..
lisha on 01 Apr 2010, 09:46 PM
Agree with Sharon, neither me nor my frnds nor their frnds have recvd any SMS for Verification.
meedan on 01 Apr 2010, 09:15 PM
@nidhi... u are spking abt sms verification without knowing the fact that no one is getting any sms.. how to verify then.. first i want to ask u.. if u got any sms . i dint get and none of my frnds got it.. so pls stop ur sms verfications and give us our prizes.. @website team.: Pls appoint some persons who can give answers to all our queries... else close the website if u people cant handle the issues..
sharon45 on 01 Apr 2010, 09:08 PM
Is it like 25-jersy
and then 25 ticket or its like 50 members or what
lagan on 01 Apr 2010, 07:58 PM
Ok.. that's it. You people are really irritating. Either you people are new to the management or you love working this way. If you cant handle contest why don't you people cancel it. Have a proper management first then ask people for phone numbers & address.

@Nidhi, You are telling to check on this link - http://www.royalchallengers.com/cricket-online-contests/mgm/getstats , Ok I clicked it & what I can see is "You have recruited 25 fans and now eligible to win prizes " Next Option - "Claim your prize" Again clicked on it. And you everytime ge a note saying

"We have received your request.
Royal Challengers helpdesk will contact you within 24 hours"

I don't understand the meaning of 24hours here. It is already been more then 2days still have not got any update regarding the RCB merchandise. Had posted in forum no reply.

We are are not dying here for your Prizes, its just being a RCB fan would feel proud among my freinds claiming I have won this from Offical RCB website. That's the reason I almost asked each of my freinds personally to register on this site with my link.
meedan on 01 Apr 2010, 07:38 PM
@nidhi: My problems are not the only concern here... There are lot of people who are getting irritated and well if u want to address all of them (which u shud) Great!!!... Guys please leave your phone numbers and email address as comment... and my number u can find out from my profile...
RCBlrRocks on 01 Apr 2010, 07:21 PM
i have recruited more than 75 friends, so when can i get the all prizes.
And please send the verification code for all those who have not yet verified bcz they might have deleted or have not yet received,so please send the code again.
lagan on 01 Apr 2010, 07:13 PM
p.s. have you checked this link: http://www.royalchallengers.com/cricket-online-contests/mgm/getstats - should give you clarity on how many people have actually signed up and how many have actually been thru SMS verification - it is the number who have been through SMS verification that counts.

@RCBlrRocks - you can email me at nidhi@royalchallengers.com - send me your phone number, i'll give you a call tomorrow and find out what your probs in particular are
nidhi@RCB on 01 Apr 2010, 06:54 PM
One loser supporting another and then getting thanked for that.... WOW what a losers paradise!!!
RCBlrRocks on 01 Apr 2010, 06:46 PM
sorry haven't responded to further queries. thanks mahesh for supporting us.

i still have to grasp the bigger picture, but I do know for a fact that one problem is being worked on right this minute - the problem where you have actually invited more people than the page shows..
nidhi@RCB on 01 Apr 2010, 06:37 PM
I didnt got any any SMS verification when I joined. Neither any of my frnds who are joing are not getting any SMS Verification.
meedan on 27 Mar 2010, 09:00 PM
@mahesh-sharma: I too am software engineer and understand technical dfficulties... Its only after testing my patience that I went so far..... We are group of 15 friends and we tried contacting these guys through the mail a lot of times and nuthing works !!!! they dont reply.... If IPL is going and they are busy with other contests Is that an excuse?!?!? Give me a Break!!!!..... In that case they should employ more people to work.... Please confirm my message to who ever u know working behind the site... I am trying my best to keep my patience....
RCBlrRocks on 27 Mar 2010, 08:05 PM
@mahesh-sharma: I understand that its difficult to fix technical issues. But if the same thing was done by google services or yahoo mail services and u were not allowed to access ur mail 4 1 day or ur data was lost wud u have kept ur cool??... Moreover these are bunch of incapable people with a greater responsibility that they are unable to handle.... Its takes weeks for them to respond.... hundreds of people are facing problems and they are too casual about it....
RCBlrRocks on 27 Mar 2010, 07:40 PM
how to claim our prizes
Venky-Guttedar on 27 Mar 2010, 05:45 PM
This is MEAN a ADMIN or MOD's are responsible for any issues user's face and they are busy starting other offers hope someone gets something.

I'm out of this crap.
binoybcompany on 23 Mar 2010, 06:10 PM
guys no use commenting here.. may be the admin will sit and laugh at the comments.. have some fun and give the goodies or merchandise to someone who is their dearest or closest family members or friends... all this SMS verification and stuff is simply to fool us....
RCBlrRocks on 23 Mar 2010, 03:59 PM
i only need 3 invites but it says 1... even wen ppl join it does not update and says 11!!!!! plz fix it!!!!! plzzzzzzzzzzzzzz
rishi3916 on 23 Mar 2010, 03:10 PM
nidhi and anisha after all this comments by people are u still waiting for more to come or have considered any actions to be taken...??!?!??!?
RCBlrRocks on 23 Mar 2010, 01:34 PM
ihave applied for mightey 14 but still i did not able to cativate my account please activate my account soon
vijaykumarthegreat on 23 Mar 2010, 10:19 AM
yes plz reply.. btw i have invited 3 more ppl and am getting the mail saying 13 left all the 3 times... plz fix it... or every1 will loose intrest!!!
rishi3916 on 21 Mar 2010, 11:40 AM
Nidhi can any moderator or Administrator reply to our concerns... Help is much appreciated...
binoybcompany on 20 Mar 2010, 08:40 PM
I hav completed my 25 members..they told me they called me within 24hours(on 18.03.21010.)..but till now they didnt call me...can neone help me about dat??
nil9883 on 20 Mar 2010, 08:02 PM
ya i no .. my 10 recruits are gone for waste.. i`ve lost interest now
RoyalBallachanda on 20 Mar 2010, 05:55 PM
What do we do Nidhi if we recruit members and no SMS verification is send ? Do they still count as a member or are we screwed...

Binoy
binoybcompany on 20 Mar 2010, 03:25 PM
the first prob is the error in sending invites...u type one id and the invite goes to some other id....second problem is u send it to the right id bt friends gt it frm someone else's name as spam...third and the main problem is the sms verification step....none of the recruited fans gt a verification....
Harsharaj-Shetty on 20 Mar 2010, 01:10 PM
this is very helpful, thankyou, please continue
nidhi@RCB on 20 Mar 2010, 10:57 AM
if i submit a new email ID...it gives me 100 other ids's and the status like pending, etc......looks like someone elses details are coming to me....its very insecure :(
Ullas-Jagadish on 20 Mar 2010, 01:13 AM
you have to have an alternative for SMS verification
RCBlrRocks on 19 Mar 2010, 11:16 PM
and forgot 3. no one get mobile verification code! even i dint get
rishi3916 on 19 Mar 2010, 11:07 PM
@rishi3916 agree totally with you as it happened to me many times
RCBlrRocks on 19 Mar 2010, 11:02 PM
1.Most of the people who join from the message one posts on facebook through the site is not counted..
2.After u invite people it takes you to stats wer u see the people who u have invited and the people who have been approved but most of the times it shows you the stats of some1 else!!
rishi3916 on 19 Mar 2010, 11:00 PM
some of my friends have dont have cell phone numbers and they have given their land line numbers. How will the verification process take place?
RCBlrRocks on 19 Mar 2010, 10:07 PM
There is no page for contact us. If i click contact us link it opens the ms outlook. what if i was in a cyber cafe. i cant create a account in ms outlook in cyber cafe. there should be a separate email-id for any enquiry in contact us page.
karthik239 on 19 Mar 2010, 09:52 PM
The first one is what I experienced.
Poshin on 19 Mar 2010, 09:19 PM
subscribe to rss
ABOUT THE
COMMUNITY MANAGERS
Nidhi@RCB,Chintan@RCB and Foram@RCB are the community managers of the fan club. They cover site updates, upcoming contests and what's going on in the Fan Club. They also carry messages back and forth between Fans and the club management.

 

Subscribe to the RSS to stay updated on latest activities.

 

For the latest on the pitch, check out the News section. For the latest blog posts from the Fanatic Fans, head to the Fan Club.

 

Questions? Concerns? Email community@royalchallengers.com
Archives