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Unable to Book RCB Tickets in Ticketgenie
Posted: 28 March 2011 07:35 AM   [ Ignore ]
Fan
Total Posts:  26
Joined  06/09/2009

After Selecting the Match and entering the number of tickets i am getting a server error when i click on payment page. Is anyone facing the same problem ?

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Posted: 28 March 2011 10:42 AM   [ Ignore ]   [ # 1 ]
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Sathvik-Gubbi1
Total Posts:  1
Joined  05/04/2010

same here

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Posted: 28 March 2011 11:36 PM   [ Ignore ]   [ # 2 ]
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Joined  30/09/2009

same for me aswell :(

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Posted: 29 March 2011 02:24 AM   [ Ignore ]   [ # 3 ]
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Total Posts:  83
Joined  03/10/2010

i also faced the same problem

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Posted: 29 March 2011 03:52 AM   [ Ignore ]   [ # 4 ]
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prince12
Total Posts:  76
Joined  11/04/2010

me also facing same

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Posted: 29 March 2011 07:02 AM   [ Ignore ]   [ # 5 ]
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Udit-Dinesh1
Total Posts:  44
Joined  18/02/2010

sme hre

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Posted: 29 March 2011 09:50 PM   [ Ignore ]   [ # 6 ]
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Total Posts:  26
Joined  06/09/2009

This is what i got reply from ticketgenie.in . RCB Moderators please help us. The tickets are sold illegally .

Hello,
This error comes when the server is slow at your end and it is taking time to access our system to book tickets.  Please note that we have sold over 3000 tickets in the last 2 days.  We request you to try booking the tickets tomorrow.  You must also ensure that your credit card is 3D secure, only then the payment will go through and tickets will be booked.

Regards,
Ticketgenie Team

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Posted: 29 March 2011 10:38 PM   [ Ignore ]   [ # 7 ]
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Total Posts:  67
Joined  28/10/2010

Hi Fans,
There was no problem as such when we tried to book tickets from a sample Id. After selecting the match, You can add up to 6 tickets to your cart, Once you add ‘X’ tickets, a Small window with a black background opens up saying either -Continue Shopping or Proceed with the payment. ( Check the attached image below to see how the sample looks like).

We request you to try booking your tickets once again. The only glitch here is, you can’t book tickets which says ’ Online Quota sold out’.

If you face any problem, We will be happy to help.

Image Attachments
TP1.gif
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Posted: 30 March 2011 04:19 AM   [ Ignore ]   [ # 8 ]
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pavithra-kodmad
Total Posts:  1
Joined  30/03/2011

After passing through the above step , I selected delivery by courier for each of the tickets and gave my shipping and billing addresses. After this I clicked on the payment button. But it just stays in the same page. I tried this on firefox and IE. Ie threw “Unable to access” error.
Can you please look into this?

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Posted: 30 March 2011 04:34 AM   [ Ignore ]   [ # 9 ]
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Udit-Dinesh1
Total Posts:  44
Joined  18/02/2010

finally booked my tickets thank you chintan@rcb

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Posted: 31 March 2011 08:15 PM   [ Ignore ]   [ # 10 ]
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sarvesh-shankar
Total Posts:  6
Joined  07/09/2009

I am also facing the same issue here, after selecting the master/visa card icon on the shopping cart, it just says unable to process your request. This is happening for me from the last 3 days, can somebody help me on this.

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Posted: 31 March 2011 08:58 PM   [ Ignore ]   [ # 11 ]
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Joined  01/03/2010

hey what is the cost for single ticket ?

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Posted: 31 March 2011 09:14 PM   [ Ignore ]   [ # 12 ]
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sarvesh-shankar
Total Posts:  6
Joined  07/09/2009

it starts from 550 and goes up to 33000

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Posted: 01 April 2011 12:27 AM   [ Ignore ]   [ # 13 ]
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Joined  03/10/2010

550 tickets getting over so soon…are Debit cards accepted?

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Posted: 02 April 2011 09:55 AM   [ Ignore ]   [ # 14 ]
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nishanth-koushik
Total Posts:  1
Joined  02/04/2011

Sorry, unable to process your request. Please try after some time.
Log ID:349779
This is the error msg i get when i click on VISA/mastercard link…. it is really annoying because i have been trying to book tickets from almost a week now im tired of trying…there is absolutely no response from ticketgenie, they don not answer calls and nor do they reply to the email. i have tried every thing possible and given up. if this fraud continues im sure many other RCB fans will give up too….

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Posted: 05 April 2011 07:13 PM   [ Ignore ]   [ # 15 ]
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sarvesh-shankar
Total Posts:  6
Joined  07/09/2009

Nishanth,

If you are putting any special characters like # or something while putting your address remove it, then you will be able to proceed further. I had also faced the same problem for a week and then finally was able to figure it out why, I was using a # 324 for the house number, then changed it to No 324 and I was able to proceed further. I had called up TicketGenie and had informed the same. They told that they will put a banner on the page, now they have included the same in the page. Try now, it should work.

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Posted: 07 April 2011 11:40 AM   [ Ignore ]   [ # 16 ]
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clbuzz
Total Posts:  54
Joined  26/12/2009

Tickets for RCB can be booked via ticketgenie.

But besides Ticketgenie, Bangalore might also allow sale of tickets via Select cafe coffee days or malls etc. Information of this kind when known will be updated here - http://www.ipltickets.net/royal-challengers-bangalore-rcb-buy-ipl-4-2011-tickets-online/

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Posted: 08 April 2011 12:57 AM   [ Ignore ]   [ # 17 ]
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sarvesh-shankar
Total Posts:  6
Joined  07/09/2009

I think tickets are also available at the select Planet M outlets and other retails stores. The details can be found in the following link http://www.ticketgenie.in/TG/Common.aspx?engine=false&p=custom/retailPartners_RCB.htm

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