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Ticket Refund Policy - 25th April RCB vs CSK

Customers holding a valid purchased ticket for RCB vs CSK Cricket match originally scheduled on 25th April 2012 at M. Chinnaswamy stadium, now stand abandoned, may avail of refund or exchange of match tickets as follows.


1) Those who wish to exchange their tickets can be availed for the match scheduled on 2nd May 2012 on surrender of original purchased tickets at KSCA Stadium Gate # 6. Exchange will commence on 28th April 2012 to 29th April 2012 timings 10.30AM to 6.30PM. Exchange of tickets subject to availability

2) Cash Refund will commence on Saturday 28th April 2012 to 29th April 2012 at KSCA Stadium (Gate # 5 / 10.30AM to 6.30PM) on surrender of original Purchased tickets.

3) Customers who wish to avail online refund need to courier their tickets to our office mentioning their order id to the attention of Mr. Srinivas, Ticketgenie India Pvt. Ltd., 215 Bellary Road, Palace Orchards, Bangalore – 560080. We will refund the same within 15 days of receipt of the ticket.

4) All High Value Tickets (P2 / J Corporate / P 4) will be refunded only through our office.


KINDLY NOTE:

TO AVAIL EXCHANGE / REFUND PHYSICAL TICKET IS A MUST
NO REFUND / EXCHANGE ARE APPLICABLE FOR TICKETS ISSUED AS COMPLIMENTARY INCLUDING M1 & M2 STANDS.

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i have still not got refund from ticketgenie. They say they have not recieved the tickets from professional courier. They say it is RCB polciy to get physical tickets. If they lose it even when there is proof that professional courier has confirmed it has been delivered, what is this horrible customer treatment. i have still not got refund after 40 days. What i do not understand in a online booking, they can simply refund as it will go to the guy who booked it and not some other account. This is really unacceptable from RCB and ticketgenie. hope better sense prevails1)order details: Order number: 201102762 2)2 TICKETS of A Stand3)Professional courier reciept for Consignment No. BLR565126484
prasanth1 on 04 Jun 2012, 11:08 PM
@voices. there lies the problem. i handed over the tickets to my cousin staying in bangalore to check in stadium on a later date if there is a refund. but presently she is not there in bangalore. will return only after may 2nd. can i refund it after may 2nd?
manoj-murali on 29 Apr 2012, 03:03 AM
ticket refund policy is really a good move...:-)
voices on 28 Apr 2012, 07:02 PM
well Manoj Murali i think u should go for the online thing... just courier the ticket to the mentioned address... thats it...
voices on 28 Apr 2012, 07:01 PM
i am from kerala and i was there for the washed off game on 25th. i had to return to kerala the very next day. please tell me how to refund the amount?
manoj-murali on 28 Apr 2012, 03:07 AM
i am from kerala and i was there for the washed off game on 25th. i had to return to kerala the very next day. please tell me how to refund the amount?
manoj-murali on 28 Apr 2012, 03:07 AM
instead of getting a refund, better to go for another match
mulgur on 27 Apr 2012, 09:54 PM
great gesture
mulgur on 27 Apr 2012, 09:54 PM
nice
mulgur on 27 Apr 2012, 09:53 PM
wat abt the persons who want to buy match tickets
knox on 27 Apr 2012, 05:06 AM
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